Copyright©Gregory Lewis 2013

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Greg Lewis           +65 9479 4997

Naomi Herman     +65 9668 4150

Business documents that demand your action but do not clearly communicate what you must do cost businesses money.


Eliminate this cost through usability testing, which confirms in advance if your intended meaning is what your reader understands. It aligns your objectives with their response. 


We conduct usability testing.

Would you use an untested parachute? Not unless you had to.

The same question can be asked of your communication with your readers.  Why would you send out a critical message without knowing if it is understood the right way?